1. Right of withdrawal
As a consumer, you have the right to withdraw from your purchase at gsbelts.com within 14 calendar days of receiving the product, without the need for justification.
2. Procedure for exercising the right of withdrawal
Notification: To exercise the right of withdrawal, you must notify us of your decision through an unequivocal statement (for example, an email).
Return of the product: You must return the product in its original condition, without signs of use and in its original packaging.
3. Return conditions
Product condition: The item must be unused, in the same condition in which you received it and in its original packaging.
Documentation: Include the receipt or proof of purchase in the return.
4. Return costs
The shipping costs for the return will be borne by the customer, unless the product is defective or incorrect.
5. Refund
Deadline: Once the return has been received and verified, we will process the refund within a maximum period of 14 calendar days.
Method: The refund will be made using the same payment method used in the initial purchase.
6. Exceptions to the right of withdrawal
Returns of personalized products or products made according to customer specifications will not be accepted, unless they have manufacturing defects.
7. Defective or incorrect products
If you receive a defective product or one different from the one you ordered, please contact us immediately. We will take care of the return costs and offer you an appropriate solution, either replacing the product or a full refund.
8. Contact
For any questions or to start a return process, you can contact us through:
Email: info@gsbelts.com
Phone: +34 93 871 76 67
